Infobip RCS

How to enable Infobip RCS RCS on a merchant.

Infobip provides a robust RCS API for sending, receiving, and managing RCS messages across the globe. With failover capabilities and multiple integration options, Infobip ensures reliable delivery of messages, from user authentication to large-scale promotional campaigns.

Features

Messaging RCS messages can be delivered using Infobip RCS. ✅ Message Status RCS messages sent over Infobip RCS will have their status updated with delivery information.

Resources

Configuration

To configure Infobip RCS, log into the Infobip portal. You can manage your messaging settings, access API keys, and explore detailed developer documentation on how to integrate Infobip's SMS services. For further help, the support team is available via multiple contact options.

This table describes the required or possible attributes needed to configure a merchant product for this type.

NameTypeDescriptionRules
apiKeystringApi Key for authenticating requests to Infobip. Examples: your_infobip_api_key.
fromstringThe phone line used for rcs messaging as sender. Examples: +1xx87xxx5555.
fromSMSFailoverSenderstringThe phone line used for sms failover messaging as sender. Examples: +1xx87xxx5555.
audiencestringThe audience for the service. Examples: user.
countriesarrayA list of countries supported by the service. Examples: us,ca.

Features

All messaging products support the following features attributes.

NameValuesDescription
noAuthcodetrue or false (default)All messages sent to customers using this product will never include an authorization response code.

Enabling this Product

Using create-merchant-product API you can add a new product to your merchant record. Below is an example configuration for the payload of that request.

{
  "line": "messaging",
  "product": "rcs",
  "provider": "infobip",
  "config": {
    "apiKey": "your_infobip_api_key",
    "from": "+1xx87xxx5555",
    "fromSMSFailoverSender": "+1xx87xxx5555",
    "audience": "user",
    "countries": [
        "us",
        "ca"
    ]
  }
}