Get Upload URL

scope files:create

Get a pre-signed URL for uploading a file to your Account storage. This endpoint returns a secure URL that allows you to upload files directly to S3 storage, which can then be used in Business Processes or customer interactions.

The service supports various file types including PDFs, images, and text files. Files are organized in a virtual directory structure that can be accessed via both API and SFTP.

Info

Files uploaded via this API can be accessed via SFTP in the /files virtual directory, and files uploaded via SFTP can be accessed via this API.

The pre-signed URL is valid for a limited time and should be used immediately for file upload.

Warning

Ensure your file content matches the specified contentType and fileName. The service validates file extensions against content types.

After uploading, you can reference the file in Business Processes actions or download it via the Get File endpoint.