Context

Actions have a direct impact on messages and the overall flow of the Business Process. They define specific tasks and operations that need to be performed, and their sequence can affect how the Business Process is rendered in messages or web experiences for Customers.

🎯
Explore Action types
For detailed information about available Action types, please refer to the Action Catalog section.

Soverign

Each action has been implemented to be fully soverign, isolated implementation (code bases) and communicating asynchronously with one another through events (sometimes coordinated). This is what enables actions to be paired, duplicated and combined freely with one another.

Notifications

The Account's configured Products, defined Actions and Customer Addresses all play a role in the contents of notifications sent to customesr.