Improved
Sinch outbound message delivery report metadata
12 months ago
Outbound Sinch SMS messages now carry delivery report metadata on the message record, so you can see what happened to a send without digging through separate carrier logs. When a customer says they missed a reminder or campaign text, richer status detail is already attached to the outbound send.
- Delivery report details attach to Sinch outbound messages automatically, including delivered, failed, or in-progress states.
- You can confirm send outcomes without cross-checking separate provider dashboards or raw callback data.
- Delivery metadata stays on the message record, so history, webhooks, and support reviews show the same outcome Sinch reported.