Fixed
Payment method status reasons for CardConnect and Worldpay declines
3 months ago
When CardPointe, CardConnect, or FIS WorldPay Vantiv Express payments decline, the payment method now shows the gateway's mapped status reason instead of a generic provider processing failure or undefined error.
- CardConnect credit card, CardConnect CardPointe ACH, and token declines surface reasons such as Decline, Do not retry, and Account closed instead of masking as a generic server error.
- Worldpay Vantiv credit card (including healthcare) and Worldpay Vantiv / Express ACH declines map gateway error codes to the correct payment method status and message.
- Worldpay network declines report declined status instead of an undefined error, so retry and customer messaging can treat the card as turned down.