Improved

Transaction reversals for CardConnect payments

CardConnect credit card reversals now return accurate gateway status when you cancel an authorization or unwind a charge before settlement. You spend less time chasing stuck or failed reversal attempts.

  • Reversal requests through your CardConnect payment product now map to the correct gateway response, so you know whether the undo succeeded, failed, or needs follow-up.
  • Cancelled authorizations and pre-settlement charge unwinds reflect the gateway outcome in transaction status, making reconciliation easier.
  • Failed or ambiguous reversal responses are surfaced clearly instead of leaving transactions in an unclear state.
  • No integration changes are required on your side; the updated mapping applies automatically for CardConnect credit card products.