Improved

Business process partial payment reversals on expiration

When a customer business process expires, partial payments collected during that process are reversed automatically. Each partial payment is now reversed once, so your payment records and customer balances stay aligned.

  • Expired business processes no longer trigger duplicate reversals for the same partial payment.
  • Duplicate reversals could leave customer balances or transaction history out of sync with what you collected.
  • Payment actions tied to an expired process settle once, which reduces manual reconciliation when a flow ends incomplete.
  • You get predictable cleanup when a business process expires without completing every step.